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 Our TecNet team reflects the SDL Atlas pledge to provide customers with the most comprehensive technical support around. This cross-discipline team includes textile technologists, hardware and software engineers, mechanical and instrumentation engineers, test and calibration experts and installation and maintenance technicians.
TecNet support is available on many levels. Our working laboratory, conditioned to international standards for temperature and relative humidity, welcomes customers for pre-sale product demonstrations and sample testing. We train customer technicians at our facilities and at their sites. Installation, commissioning and after-sale service and calibration are done at customer locations. TecNet also sponsors workshops to help customers learn about major instrument repairs, rebuilds and overhauls.
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